Effective Date: 16 September 2026

At The Royal Rayalaseema Raw Honey, we respect your privacy and are committed to protecting the personal information you provide when using our website, purchasing our products, or contacting us.

This Privacy Policy explains what information we may collect, how we use it, and the choices available to you.

1. INFORMATION WE COLLECT

When you use our website or place an order, we may collect information such as:

Personal Information

  • Full name
  • Mobile/telephone number
  • Email address
  • Billing address
  • Shipping/delivery address
  • Order details
  • Information you provide through enquiry or contact forms

Technical Information

When you visit our website, certain technical information may be collected automatically, such as:

  • IP address
  • Browser type
  • Device type
  • Operating system
  • Pages visited
  • Date and time of website visits
  • General website usage information

This information may be used to improve website functionality, security, and user experience.

2. HOW WE USE YOUR INFORMATION

We may use your information to:

  • Process and fulfil your orders.
  • Arrange delivery of purchased products.
  • Respond to enquiries and customer-support requests.
  • Communicate with you regarding your orders.
  • Provide information about our products and services.
  • Process bulk, wholesale, and distributor enquiries.
  • Improve our website, products, and services.
  • Prevent fraud, misuse, or unauthorised activity.
  • Maintain website security.
  • Comply with applicable legal and regulatory requirements.

We will use personal information only for legitimate business purposes and as permitted by applicable law.

3. ORDER & PAYMENT INFORMATION

When you make a purchase, information required to process your order may be shared with relevant service providers, such as:

  • Payment gateway providers
  • Banks/payment processors
  • Courier and logistics partners
  • Website or technology service providers

We do not intend to store complete payment-card information on our website where payment processing is handled by a third-party payment provider.

Payment providers may process your information according to their own privacy policies and terms.

4. WHATSAPP & COMMUNICATION

If you contact us through WhatsApp, telephone, email, Instagram, or another communication platform, the information you provide through that platform may be processed by the respective service provider.

We may use the information received to:

  • Respond to your enquiry.
  • Confirm orders.
  • Provide customer support.
  • Discuss bulk or wholesale requirements.

Please avoid sending unnecessary sensitive or confidential information through messaging platforms.

5. COOKIES

Our website may use cookies or similar technologies to improve functionality and understand how visitors use the website.

Cookies may help us:

  • Remember certain preferences.
  • Improve website performance.
  • Understand website traffic.
  • Provide a better browsing experience.

You can manage or disable cookies through your browser settings. Disabling certain cookies may affect some website functionality.

6. THIRD-PARTY SERVICES

Our website may contain links to or use services provided by third parties, including:

  • Payment providers
  • Delivery partners
  • Google Maps
  • WhatsApp
  • Instagram
  • Analytics or website services

These third parties may collect or process information according to their own privacy policies.

We are not responsible for the privacy practices or content of external websites and services.

7. DATA SECURITY

We take reasonable measures to protect personal information against:

  • Unauthorised access
  • Unauthorised disclosure
  • Loss
  • Misuse
  • Alteration
  • Destruction

However, no method of transmitting or storing information electronically can be guaranteed to be completely secure.

8. DATA RETENTION

We retain personal information only for as long as reasonably necessary for purposes such as:

  • Completing orders
  • Providing customer support
  • Maintaining business records
  • Resolving disputes
  • Meeting legal, accounting, tax, or regulatory requirements

When information is no longer required, it may be securely deleted or anonymised where appropriate.

9. SHARING OF INFORMATION

We do not sell or rent your personal information as a business practice.

We may share necessary information with trusted service providers when required to operate our business, including payment processors, delivery partners, technology providers, and professional advisers.

We may also disclose information where required by applicable law, legal process, or a lawful request from an authorised authority.

10. MARKETING COMMUNICATIONS

If you provide your contact information, we may contact you regarding:

  • Products
  • Orders
  • Special offers
  • Bulk/wholesale opportunities
  • Business updates

Where applicable, you may request that we stop sending promotional communications.

You can contact us using the details provided below to make such a request.

11. YOUR PRIVACY RIGHTS

Depending on applicable law, you may have rights regarding your personal information, including the ability to:

  • Request access to certain personal information we hold about you.
  • Request correction of inaccurate information.
  • Request deletion of information where legally applicable.
  • Withdraw consent where processing is based on consent.
  • Object to or restrict certain types of processing where applicable.
  • Request information about how your personal information is used.

Requests may be subject to applicable legal requirements and verification procedures.

12. CHILDREN’S PRIVACY

Our website is not specifically directed toward children.

We do not knowingly seek to collect personal information from children. If you believe that a child has provided personal information to us without appropriate consent, please contact us so that we can take appropriate steps.

13. EXTERNAL LINKS

Our website may contain links to external websites or social-media platforms.

Once you leave our website, this Privacy Policy may no longer apply. We encourage you to review the privacy policies of external websites before providing them with personal information.

14. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time to reflect:

  • Changes in our business practices
  • Changes to our website
  • Changes in applicable laws or regulations
  • Changes to our services

Any updated version will be posted on this page with a revised Effective Date.

15. CONTACT US

If you have questions about this Privacy Policy or how your personal information is handled, please contact us.

THE ROYAL RAYALASEEMA RAW HONEY

📞 Phone: 9440054474

📧 Email: rayalaseemarawhoney@gmail.com

📷 Instagram: @rayalaseema_raw_honey

📍 Location: Rayalaseema, Andhra Pradesh, India

OUR COMMITMENT

THE ROYAL RAYALASEEMA RAW HONEY is committed to treating your personal information responsibly and using it only for legitimate business, customer-service, operational, and legal purposes.

PURE • RAW • WILD
From the untouched forests of Rayalaseema to your family.